FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with FedEx to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace. We are not a box office or venue. This site is not owned by DCU Center.
Price Ticket prices may exceed face value.
Shipping Tickets Will Arrive Before Event.
Guarantee Tickets are Guaranteed Authentic.
DCU Center
Address 50 Foster St
Worcester, MA 01608
United States
DCU Center Info
The DCU Center, formerly known as The Centrum, Centrum in Worcester and Worcester's Centrum Centre, is an indoor arena and convention center complex located in downtown Worcester, Massachusetts. The facility hosts a variety of events including concerts, sporting events, family shows, conventions, trade-shows, and meetings. The DCU Center is owned by the City of Worcester and managed by SMG, a private management firm for public assembly facilities. The naming rights were purchased in 2004 by DCU, Digital Federal Credit Union.

DCU.CenterWorchester.com is not affiliated with any primary box office or supplier. We are a privately owned and operated business specializing in sales in the secondary market. To buy tickets for any DCU Center events in Worcester simply click on the event of interest or call our operators at anytime.